01 Introduction
Bk3377 (bk3377.ws) takes your personal privacy very seriously. This Privacy Policy explains what information we collect, how it is used, and the measures we take to keep your data safe.
By using our website or app, you agree to this Privacy Policy. Please read it carefully before using our services. If you have any questions, feel free to reach out to our support team.
This Privacy Policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards. bk3377 believes that protecting your data is not just a legal obligation — it is an ethical responsibility to our members.
This policy applies solely to bk3377.ws and its official applications. It does not extend to third-party websites or apps.
02 What Data We Collect
Bk3377 collects only the information needed to provide its services. Below is a breakdown of the different types of data we collect:
| Data Type |
Example |
Requirements |
| Identity Information |
Full name, date of birth, national ID number |
Mandatory |
| Contact Information |
Email, mobile number, address |
Mandatory |
| Financial Information |
Payment methods, transaction history |
Mandatory |
| KYC Documents |
NID/passport photo, selfie |
Required for Verification |
| Device Information |
IP address, browser type, operating system |
Automatic |
| Usage Data |
Gaming history, login times, preferred games |
Automatic |
We never store your bank account password, PIN, or full card number.
03 How We Collect Information
Bk3377 collects information through several methods, each with a clear and limited purpose.
- Registration Form: Information you provide when creating your account.
- KYC Verification: Documents uploaded to verify your identity.
- Transaction Processing: Financial details collected during deposits or withdrawals.
- Automatic Tracking: Usage data collected via cookies, log files, and web beacons.
- Customer Service: Information shared when you contact our support team.
- Third-Party Verification: Information received from payment processors or identity verification services.
04 Purpose of Data Use
Collected information is used solely for the purposes listed below. Your consent will be obtained before it is used for anything else.
- Account Management: Registration, login, and account verification.
- Service Delivery: Gaming, betting, and transaction processing.
- Security Assurance: Detecting and preventing fraud.
- Legal Compliance: Compliance with KYC, AML, and applicable regulations.
- Customer Service: Responding to your questions and complaints.
- Service Improvement: Improving your overall platform experience.
- Promotions & Bonuses: Sending personalised offers based on your preferences (subject to consent).
- Responsible Gaming: Monitoring gaming behavior to provide assistance when needed.
05 Data Sharing Policy
Bk3377 never sells your personal data. However, it may be shared in the following limited circumstances:
- Payment Processor: Approved payment providers — including bKash, Nagad, and Rocket — receive only the information necessary to process your transaction.
- Identity Verification Service: Authorised third-party verification agencies involved in the KYC process.
- Law Enforcement: Data may be disclosed to government authorities when required by a court order or legal obligation.
- Technology Service Provider: Server hosting and cybersecurity providers operating under strict confidentiality agreements.
Whenever data is shared, the receiving party is required to guarantee its protection. bk3377 regularly reviews the terms of such agreements.
Your data is never shared with advertisers, data brokers, or any unauthorised third parties.
06 Data Security Measures
Bk3377 uses industry-leading technology to protect your data. The core layers of our security framework include:
- 256-bit SSL/TLS Encryption: All data transfers across the website and app are fully encrypted.
- Firewall Protection: Advanced firewall systems to prevent unauthorized access.
- Two-Factor Authentication (2FA): An additional layer of security for account logins and withdrawals.
- Secure Servers: All data is stored in secure, internationally certified data centres.
- Regular Security Audits: Third-party experts regularly audit our systems.
- Staff Training: All staff involved in data handling receive privacy and confidentiality training.
No system is 100% secure. Keep your password strong and never share it with anyone.
07 Cookie Usage
Bk3377 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
- Essential Cookies: Required for login sessions, security, and core platform functionality. Disabling these may cause parts of the site to stop working properly.
- Performance Cookies: To understand how different parts of the site are being used. This data is completely anonymous.
- Functional Cookies: To remember your preferences (language, theme, etc.).
- Marketing Cookies: Only with your consent, and solely to show you offers tailored to your preferences.
You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some site features.
08 Data Retention Period
Bk3377 does not retain data longer than necessary. The retention periods for different types of data are outlined below:
| Data Type |
Retention Period |
Purpose |
| Account Information |
5 years after account closure |
Legal Obligations |
| Transaction Records |
7 years |
Financial Regulatory Compliance |
| KYC Documents |
5 years after the relationship ends |
AML Policy |
| Support Communications |
3 Years |
Dispute Resolution |
| Logs & Analytics |
1 year |
Security Monitoring |
| Marketing Data |
Until Consent Is Withdrawn |
Based on Your Preferences |
09 Your Rights
You have specific rights over your personal data, and bk3377 fully respects each of them.
Right to Know
You have the right to know what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Right to Restrict Processing
Under certain circumstances, you may request that the processing of your data be restricted.
Right to Object
You can opt out of your data being used for marketing purposes.
Right to Portability
You may request a copy of your data at any time.
To Exercise Your Rights support@bk3377.ws. We will respond within 30 days.
10 Minor Protection
Bk3377 strictly does not provide services to anyone under the age of 18. We take the following measures to protect minors:
- Age is verified at the time of registration.
- Proof of age is mandatory as part of the KYC process.
- We do not knowingly collect personal information from anyone under the age of 18.
- If a minor is found to have created an account, it will be terminated immediately.
If you suspect your child or someone you know is using bk3377, please notify us immediately.
11 Policy Updates
Bk3377 may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date.
For significant changes, you will be notified via your registered email or through a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.